Please get rid of that slow fade-in fade-out picture which comes up when Avro Keyboard is started.



It is all very pretty on the screen of a workstation or home computer but the multitude off times that the picture repeats at different intensities means that when working a computer by VNC or remote desktop on a 256/512kbs mimimal broadband line, it means that it takes more tham FIVE MINUTES to fade in and out and worse still it locks out the keyboard and the mouse during this time, so nothing else can be done during this time.





By remote control I support around 15 computers with around 25 logon accounts and if I need to make a small change (normally say 2 minutes) to every account, then Avro keyboard wastes TWO HOURS of my time waiting for that picture to fade in and out 25 times.





The Server is Windows SBS2003 and all the workstations run Windows XP SP2 fully Auto Patched

The Version of Avro Kbd is 4.5.1



Bill Williams.

Thanks for the info. I'll keep option to bypass the startup screen in the next version.

A simple option to bypass the startup screen is not really adequate, because the end-user would probably turn it back on making difficulties for remote support persons. And this portion of your programs should certainly not be running in a mode which locks out the keyboard and mouse. This is possibly due to the HIGH priority, which you should not be using for anything other than the actual keystroke interception & processing; though my tests about 20 minutes ago seem to indicate that high priority is not the only obstructing factor.



The startup screen really does not need that FADE IN/OUT at all; this is the kind of stupid thing that Microsoft do, I really truly believe you should not be following their lead on this. A simple ONE SHOT display of the picture without fade would be acceptable. As it is at the moment one would never know whether a FIVE/TEN minute delay was about to occur. It is very bad on broadband, it would make remote support on a dial-up line totally impossible.



I already mentioned elsewhere on these forums, that when using VNC as the remote aid program the AVRO toolbar is totally INVISIBLE, so the support person has to grope around clicking in likely places in the hope of clicking on the right button.



Your software is great, but you have to pay attention to behavior under remote support capabilities as they are becoming more and more important as time goes on.



You should TRY this remote support facility yourself to experience how REALLY bad an impression it creates of your programming capabilities.

Hello Bill
Please dont kill the developer. He is a medical practioner by profession not a programmer. He made Avro out of passion/hobby and doesnt offer any professional grade support you are asking for. The devopler made this clear in a number of posts that Avro has no ambition to target the professionals. Primary users of Avro are Internet kids who spent pastime on chatting, forums etc.

If you in need of that level functionalities or support, other commercial vendors would be better option.

regards

al

@ Billwill,

I can feel your problem. But I told you once, we didn't optimize Avro to run through a VNC , nor did we test its performance on this manner. Search the forum, you are the first case who is complaining this issue. As this problem is now recognized, you can hope it to be solved in near future, that's all. You cannot see the Topbar through VNC, have you tried the system tray interface?

About window animation and effect, yes, I agree, they are not essential, but does that mean developers will just ignore them? Compare Vista with Windows Xp, or just compare Mac OS X with current versions of windows, they all are adding more and more effects as time goes. Such eye catching effects are proved to improve user experience.

You cannot demand all facilities in a single software, until you pay to build a build a custom one. And not all software are compatible in all environment. Our chief intention is to give desktop users a better Bangla IME, not the the remote administrators. As this is creating problem for you, it is better to ask your clients to uninstall until the problem is fixed. Avro is not the only IME to type Bangla, windows has its built in basic stuffs, try those ones. In fact, WE WILL NOT PLACE REMOTE VNC LIKE THINGS TO HIGHER PRIORITY ABOVE DESKTOP USERS IN OUR ROADMAP OF DEVELOPMENT.

I think it is clear now.


@ alamgir bhai,

Where have I told that Avro is for kids? I closely monitor the downloads and uses and can show you hundreds of cases where it is being used professionally. The license agreement also grants it use for commercial purposes. I'm just waiting for Adobe, after it gives Bangla support we will see some serious uses of Avro in DTP sectors, I hope. (Avro will remain free, no doubt)

By the way Bill, I asked you in your previous thread, but you didn't replied. Which Remote Desktop software you are using? The one that is built in with Windows Xp or any 3rd party?

'kids' are not real kids. the internet kids i said, write bangla in english using avro phonetic.

alamgir

I object! I also type Bangla using phonetic and the fact is with fixed keyboard layouts, real kids can type Bangla faster than me!

The more complex a language is (for example, Chinese), phonetic typing (with or without dictionary support) is more popular. You know, recently Google releases some Widgets for typing in ALL Indic languages. They ignored Bangla (as usual,like all other giants ), so they haven't yet build phonetic Widget for this language, only click and type support is present. But phonetic typing support is available for the languages they value commercially (Hindi). Is this for kids (or, Internet Kids) Google invested their money?

Phonetic will die someday, may be Voice recognition will take its place with much more accuracy. This is the nature of technology, it doesn't make way for kids, it just makes life easier.


@ Billwill

I got that Remote Desktop protocols send screen data based on per pixel in screen coordinate, something like raw bitmap. That's why the Fade in and out effect is killing so much time on data transfer. But I need to know which software you used to test and figure out the problem. For example, it is quite ridiculous that TopBar is not being shown, there is no "special magic" beneath this window. If you need to fix you problem by us, only saying "it does not work" is not enough at all.